ViresSupport

How can we help?

Questions, feedback, or a problem with the app? We read every message and aim to reply within 2 business days.

📧 Email us at supportvires@gmail.com

When reporting a problem, it helps to include your device (e.g. iPhone 15, iOS 18), what you were doing, and a screenshot if you have one.

Frequently asked questions

How do I reset my password?

On the login screen, tap “Forgot password,” enter the email you signed up with, and we’ll send a secure reset link. If it doesn’t arrive, check your spam folder or email us.

How do I change my workout plan?

Open the Settings tab and tap “Change my plan.” You can update your goal, training days, equipment, experience level, focus areas, and diet — Vires rebuilds your workouts and meals to match, and your logged progress is kept.

How do I swap an exercise or meal?

Tap the ⇄ button on any exercise (Train tab) or meal (Meals tab). A list of alternatives that fit your equipment and diet appears — pick one and it swaps in instantly. Your progress carries over.

Can I change my training days?

Yes. Go to Settings → Training Days, tap the days that work for you (2–5), and tap “Update my days.” Your workouts move to the days you choose.

How do I switch between pounds and kilograms?

Go to Settings → Units and choose Imperial (lb) or Metric (kg). Weights and meal amounts update everywhere in the app.

How do I delete my account and data?

You can delete everything right in the app: go to Settings → Delete account, confirm with your password, and your account and all associated data are permanently removed. Prefer we handle it? Email supportvires@gmail.com from your account email. See our Privacy Policy for what we store.

Is my data private?

Yes. Your data is tied to your account and only you can access it. We don’t sell your data or show ads. Full details are in our Privacy Policy.

Is Vires a substitute for medical or professional advice?

No. Vires provides general fitness and nutrition guidance for healthy adults. It isn’t medical advice. Talk to a qualified professional before starting any new exercise or diet program, especially if you have a health condition, are pregnant, or are recovering from injury.